Introduction Welcome to Hilush. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.
Eligibility By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.
Products We strive to display our yarn products as accurately as possible. However, colors may vary slightly depending on device display settings.
Orders All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.
Shipping Policy - We will ship all orders within 1–6 business days after order confirmation. - Delivery timelines may vary depending on the shipping provider and your location.
Return & Refund Policy - We do not accept returns or exchanges unless the product received is damaged, defective, or a wrong order has been delivered. - If you receive a damaged/defective item or a wrong order, please contact us within 3 days of receiving your order to initiate a return process. - For a seamless refund process, we require an unboxing video of your order clearly showing the issue. - Refunds will be issued within 3–5 business days after we receive the returned goods at our operating location.
Pricing & Payments All prices are listed in INR (₹) unless otherwise specified. We reserve the right to change prices at any time without prior notice.
Limitation of Liability We are not liable for delays, damages, or losses caused by third-party shipping carriers or circumstances beyond our control.
Intellectual Property All images, logos, designs, and content on this website are the property of Hilush and cannot be reproduced without permission.
Modifications to Terms - We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website. - It is your responsibility to review these Terms periodically for any updates.
Governing Law These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Ludhiana, Punjab, India.
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